Terms and Conditions ajai88

1Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the ajai88 website and all services offered through it. These Terms form a legally binding agreement between you and ajai88.

Continued access or use of any part of the ajai88 platform — including browsing the website, registering an account, making deposits, playing games, or claiming bonuses — constitutes full acceptance of all terms stated herein. If you do not agree with any part of these Terms, please cease using the platform immediately.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy which together form the entire agreement between you and ajai88.

2Member Eligibility

To register and use ajai88 services, you must meet all of the following eligibility requirements:

• Must be at least 18 years old on the date of registration.
• Be a legally eligible individual to enter into a binding agreement under the laws of your country.
• Not prohibited from participating in online gambling activities by any applicable law, regulation, or authority.
• Register under your own name and not on behalf of any other individual.
• Never previously banned from using the ajai88 platform or any related platform.

3Account Registration

Each player is only permitted to hold one (1) active account only at ajai88 at all times. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or payment details — are strictly prohibited and may result in all such accounts being suspended or terminated.

During registration, you are required to provide complete, accurate, and up-to-date information, including:

• Full name as it appears on a valid identification document.
• Exact date of birth for age verification.
• An active and reachable email address.
• A valid Malaysian mobile number.
• Payment method information that you personally own.

Ajai88 reserves the right to request supporting documents for KYC (Know Your Customer) verification purposes at any time, including copies of identity cards, bank statements, or other relevant documents. Failure to provide the requested documents within the specified period may result in restrictions being placed on your account.

4Deposits and Payments

Ajai88 supports a variety of deposit methods suitable for Malaysia users, including DuitNow, FPX, TNG eWallet, GrabPay, and Boost. All deposits are processed in real time and your account balance will be credited instantly upon successful payment confirmation.

• The minimum deposit is RM 10 per transaction.
• All deposits must be made using a payment method registered in your own name.
• Deposits from third parties — including family members, friends, or any other individuals — are strictly prohibited.
• Ajai88 does not charge any processing fees for standard deposits. However, your payment provider may apply their own charges.
• All deposits are final and non-refundable once funds have been credited to your gaming account.

In exceptional situations such as payment system technical failures, please contact our support team via live chat for assistance. ajai88 will thoroughly investigate each complaint and provide a resolution within 24 to 48 business hours.

5Fund Withdrawal

Withdrawing your winnings at ajai88 is designed to be as simple and fast as possible. Our average processing time is 16 minutes for standard withdrawals that have completed full KYC verification.

• The minimum withdrawal amount is RM 30 per transaction.
• The first withdrawal requires a completed KYC verification before it can be processed.
• Winnings must be withdrawn to the same payment method used for the deposit, unless otherwise approved by our finance team.
• Ajai88 reserves the right to request additional verification for withdrawals exceeding certain daily limits for security purposes.
• Withdrawals will be declined if the bonus wagering requirement has not been fully met.

6Bonuses and Promotions

Ajai88 offers a variety of bonuses and promotions from time to time to reward our new and loyal members. Each bonus is subject to specific terms stated in the relevant offer, and the following conditions apply generally to all bonuses:

• All bonuses are subject to a wagering requirement unless otherwise specifically stated.
• The welcome bonus may only be claimed once per new player.
• Claiming multiple bonuses simultaneously may not be permitted unless clearly stated in the promotional terms.
• Ajai88 reserves the right to void any bonus suspected of being claimed through fraud or abuse of the promotions system.
• Maximum withdrawal limits may apply to winnings obtained using certain bonus funds.
• Any attempt to abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, may result in termination of all accounts involved.

7Game Rules

All games offered on the ajai88 platform use a Random Number Generator (RNG) that has been certified by an internationally accredited independent body. This ensures every game outcome is random and fair with no external influence.

• Game results displayed on the platform are final and cannot be disputed unless there is clear evidence of a technical system failure.
• In the event of a technical disruption during a gaming session, affected wagers will be returned to the player's account within 24 hours.
• The use of automation software (bots), decision-making aids, or any third-party software that provides an unfair advantage is strictly prohibited.
• Ajai88 is not liable for any losses caused by internet connection disruptions on the player's end during an active game session.

8Prohibited Conduct

The following are strictly prohibited on the ajai88 platform and may result in immediate account termination and forfeiture of all fund balances:

• Fraud, identity falsification, or providing false information during registration or the KYC process.
• Using a credit card or bank account that does not belong to you to make a deposit.
• Attempting to exploit technical bugs or vulnerabilities within the gaming system.
• Any form of collusion with other players to gain an unfair advantage in live games.
• Use of a VPN or IP-masking software to bypass geographic restrictions.
• Money laundering or any suspicious financial activity conducted through the platform.
• Harassing, threatening, or behaving rudely toward customer support staff or other players.

9Account Closure and Suspension

Ajai88 reserves the right to suspend or terminate any player's account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Recommendations or directives from security authorities or law enforcement agencies.
• Account inactive for more than 12 consecutive months with no activity.
• A request by the player themselves to voluntarily close their account.

Players who wish to voluntarily close their account may do so by contacting our support team via live chat. All eligible remaining balances will be returned to the original payment method within 5 to 7 business days after the verification process is complete.

10Liability Limits

Ajai88 is not liable for any losses suffered by players as a result of:

• Internet service or infrastructure disruptions on the player's end.
• Game results obtained legitimately through a fair RNG system.
• Financial losses resulting from a player's failure to read or understand bonus terms correctly.
• Unauthorized access to a player's account due to the player's own negligence in safeguarding their login credentials.
• Changes in local legislation that affect a player's ability to access the platform.

In all circumstances, the maximum total liability of ajai88 to any player shall not exceed the total amount deposited by that player within the 30 days preceding the liability claim.

11Terms Amendment

Ajai88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our absolute discretion. However, we are committed to providing adequate notice to all members before any material changes take effect.

• Notification of changes will be sent via registered email or in-platform notification at least 7 days before the effective date.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the amended terms.
• If you do not agree with the changes made, you have the right to close your account before the effective date of those changes.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the ajai88 support team is available to assist you at any time.

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Email: [email protected] (response within 24 business hours)
• FAQ: Visit FAQ page for answers to the most frequently asked questions.

These Terms are governed by applicable law. Any dispute arising from or relating to these Terms shall first be resolved through good-faith negotiation before any further action is taken.